Export Coordinator at Valio

Valio International Food Solutions Salesis part of BU Powders, which is part of Valio’s Growth Businesses and R&D corporate function. The main function of Valio’s International Food Solution Sales is to:

• Develop international B2B sales and ensure the best value for Valio’s ingredient- and value-added ingredient-portfolios

• Manage and develop customer relationships for outstanding customer experience

• Provide professional and high standard export processes of Valio’s products to our customers

We have a customer-centric sales team of Account Managers and Customer Development Managers as well as a Customer Care team to manage order-to-cash process for our international customers and subsidiaries.

Now we are looking for Export Coordinator – Customer Care team, permanent position, starting 1.11.2025.

Valio is the biggest food exporter in Finland. Valio’s International Food Solution Sales team is serving industrial and retail customers in 50 different countries. As an Export Coordinator you will have a key role in creating value for customers through Valio's export process. Export Coordinator works independently, but in close cooperation with Account Managers and Customer Development Managers and other Valio functions and subsidiaries. Together they take care of the named customer accounts, delivering excellent customer service. The Valio HQ is located in Pitäjänmäki, Helsinki.

Your key responsibilities as an Export Coordinator:

• Responsibility of order-to-cash process; planning of global customer deliveries for our export markets

• Preparing relevant shipping documentation, electronic customs clearance and invoicing

• Proactive daily communication with international customers, subsidiaries, production, categories, R&D and external stakeholders e.g. authorities and logistic companies

• Active anticipation, monitoring and rapid response to customers’ needs

• Handling of customer feedback with production and R&D

• Assisting in opening new markets and export requirements for international trade

• Contributing to development initiatives, projects and piloting when needed

We are looking for candidates with following characteristics:

• A proactive and innovative approach to work, problem solving skills and flexibility in different situations, ability to question the status quo

• Excellent communication skills with internal and external stakeholders in English and Finnish, other languages are considered as an advantage

• Attention to detail and strong organizational skills even when working with tight schedules

• Ability to work both independently and as a part of the team

• Knowledge and experience in international trade and operations, especially food export requirements can be seen as an asset

• Experience with the usage of SAP is appreciated

• Experience in B2B customer service

• At least Bachelor's degree in business administration, logistics or other relevant field

We offer you:

• Full time position with international exposure

• Versatile tasks with international customers

• Great working atmosphere with export professionals

• Loved Valio brands

• Flexible working hours with opportunity to remote work

You will be trained in your specific tasks. We have an ongoing focus on developing our personnel’s know-how and working life skills through various training programs and courses. Our management promise is to inspire everyone to reach our mutual goals. You will also have access to the benefits of a large, renowned Finnish food company.

Questions about the task?Please contact: Customer Care Manager Lotta Lindfors, tel. +358 40 842 48 91; she will be happy to answer any additional questions and tell you more about this opening. She is available on Monday 29th September at 9:00-10.00 and on Thursday 2nd October at 13.00-14.00.

Applications:We are eagerly waiting for you to join us as soon as possible. Applications are processed actively throughout the application period, so be sure to leave your application, resume and salary request as soon as you can,by October 6, 2025through the application link.