IT Systems Engineer at Dealfront

We are a remote-first, international Pipeline Generation Platform for B2B revenue teams. We give businesses the clarity to focus their efforts where they’ll count most - on the accounts that fit their ideal customer profile, show real buying intent, and are actively engaging. No more cold outreach and no more bloated target lists. Just better deals, faster.

Our platform brings together powerful data, real-time insights, and intelligent prioritisation to help our customers identify, engage, and convert the right accounts, at the right time. Built for teams that value speed, precision, and simplicity, Dealfront turns complexity into action.

Join us and be a part of our journey to transform the way businesses win more deals!

Position Overview

We are seeking a talented IT Systems Engineer to join our IT & Security team based in Helsinki, Finland.

This pivotal role focuses on maintaining and enhancing our modern IT infrastructure, providing support for around 190 endpoints, and leading cutting-edge IT & security projects with a strong emphasis on AI-driven automation. The ideal candidate will bring expertise in cloud-based solutions, security best practices, and innovative automation tools.

Our current team of 2 professionals is based in Helsinki, Finland, supporting a truly international organization with operations across Europe and the USA. While we have a modern office in the heart of Helsinki city center, this role is primarily remote-focused - you'll be working in a remote-first environment, collaborating with colleagues across different time zones and cultures to drive automation and operational excellence.

Key Responsibilities

• Provide IT support for Windows, MacOS, Android and iOS endpoints across our global remote-first organization
• Manage employee onboarding and offboarding processes, ensuring seamless transitions and compliance
• Lead and manage IT & Security projects focused on AI-based automations and intelligent workflow solutions, independently managing timelines and deliverables
• Drive security initiatives and maintain compliance frameworks (ISO27001, ISO27701), ensuring robust protection of our data
• Communicate technical concepts and project progress to leadership, ensuring clear organization-wide visibility

Essential Requirements

• Must have practical experience with AI automation tools such as N8N, Zapier, Realm, or similar platforms
• Must have knowledge of SaaS solutions with hands-on experience in SaaS app management and security configurations
• Technical proficiency with tools like Okta, Google Workspace, Slack, Confluence, Notion, Freshservice, Omnissa Workspace One, and VMware Carbon Black EDR
• Proven expertise in supporting and managing Windows, MacOS, Android and iOS endpoints in enterprise environments
• Proficiency in at least one scripting language (PowerShell and Bash preferred)
• Understanding of modern authentication methods including SSO, passwordless authentication, biometric systems, and zero-trust principles
• Excellent communication and organizational skills with a collaborative team approach and proven experience managing multiple concurrent projects
• Knowledge of ITIL principles and service management best practices

Highly Desirable (Bonus Qualifications)

• Information Security / Compliance experience: Knowledge of infosec frameworks, compliance maintenance, and security automation (ISO27001, ISO27701, GDPR, EU AI Act)
• Vendor Management expertise: Experience in vendor risk evaluations and vendor lifecycle processes
• Certifications: Industry standard certifications in cloud security, cybersecurity, or compliance

What Makes This Role Exciting

• AI & Automation Focus: Lead the change in implementing intelligent automation solutions that transform how we operate
• Security-First Environment: Play a crucial role in maintaining and enhancing our security posture while implementing data protection measures
• Modern Tech Stack: Work with SaaS technologies, security tools, and automation platforms
• Growth Opportunity: Join a small, agile team where your contributions directly impact organizational success
• Prime Location: Work from our office located in the heart of Helsinki city center, with the option to work remotely a couple of days a week

Perks & Benefits

• Work with a highly knowledgeable, high-achieving, and collaborative team
• International, diverse, and committed work environment
• Flexible work schedule supporting work-life balance
• Mental Health support with Auntie
• Annual company retreats in sunny locations and engaging team off-sites
• Opportunity to shape the future of IT operations in a growing, innovative company

If this exciting opportunity aligns with your expertise and career aspirations, we'd love to hear from you!