Työnkuvaus:
Uusimmat työtiedot yritykseltä Skeleton Technologies tehtävään Senior Field Service Engineer / Manager. If the Senior Field Service Engineer / Manager avooin työpaikka kohteessa Lappeenranta vastaa pätevyyttäsi, lähetä uusin hakemuksesi tai CV:si suoraan päivitetyn Jobkos-työpaikkaportaalin kautta.
Huomioithan, että työpaikan haku ei ole aina helppoa, sillä ehdokkaiden on täytettävä yrityksen asettamat vaatimukset. Toivomme, että uramahdollisuus yrityksessä Skeleton Technologies tehtävään Senior Field Service Engineer / Manager vastaa tavoitteitasi.
Skeleton is looking for a driven and experienced Senior Field Service Engineer / Manager to join our Advanced Engineering team in Lappeenranta.
Would you like to play a key role in ensuring the quality of our products and customer satisfaction while also developing our field service operations? We are now looking for a Senior Field Service Engineer / Manager to take ownership of complex fault analysis, repairs, testing, and to drive continuous improvement of our service processes.
Responsibilities
- On-site work at customer Sijaintis: advanced fault analysis, repairs, and system-level testing
- Analysis and repair of returned products at your own workstation in Lappeenranta
- Taking ownership of the most complex technical issues and root cause analysis
- Supporting customers in optimizing product performance and resolving critical cases
- Developing and maintaining working methods at service workstations
- Driving continuous improvement of service processes, tools, and documentation
- Receiving fault reports and documenting findings (e.g. 8D reports)
- Establishing, maintaining, and analysing the field failure register
- Feeding back field data to R&D and product development teams
- Acting as a technical lead and mentor for other Service Engineers
- Supporting resource planning and coordination of service activities
- Driving best practices across field service operations
- Providing remote support to customers when needed
- Acting as a key technical contact for demanding customer cases
- Participating in other tasks such as urgent testing cases or handling returns
Requirements
- Educational background in electrical engineering (B.Sc. or M.Sc.), automation engineering also applicable
- Strong experience in testing, fault analysis, and repair of electrical devices
- Several years of relevant experience in field service or technical support
- Fluent English and Finnish language skills
- Ability to work independently and take ownership
- Strong customer-oriented mindset and problem-solving skills
- Experience in guiding others or coordinating work is an advantage
- Willingness to travel abroad
Benefits
- We offer flexible working hours, with the possibility of mobile working without core working hours and sufficient freedom for your own ideas
- A flat hierarchy culture - fostering our great working atmosphere
- A motivating opportunity for continuous growth at Skeleton
- An additional day off every year for your birthday.
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Tiedot työpaikasta:
- Yritys: Skeleton Technologies
- Tehtävä: Senior Field Service Engineer / Manager
- Työskentelypaikka: Lappeenranta
- Maa: FI
Näin lähetät työhakemuksen:
Kun olet lukenut ja ymmärtänyt kriteerit sekä vähimmäisvaatimukset, jotka on mainittu työpaikkailmoituksessa Senior Field Service Engineer / Manager at the office Lappeenranta yllä, valmistele välittömästi hakuasiakirjat, kuten työhakemus, CV, kopio tutkintotodistuksesta ja muut liitteet. Lähetä hakemus 'Seuraava sivu' -linkin kautta alta.
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