Senior Operations Specialist, New Verticals & Drive Operations at Wolt

Työnkuvaus:

Uusimmat työtiedot yritykseltä Wolt tehtävään Senior Operations Specialist, New Verticals & Drive Operations. If the Senior Operations Specialist, New Verticals & Drive Operations avooin työpaikka kohteessa Helsinki vastaa pätevyyttäsi, lähetä uusin hakemuksesi tai CV:si suoraan päivitetyn Jobkos-työpaikkaportaalin kautta.

Huomioithan, että työpaikan haku ei ole aina helppoa, sillä ehdokkaiden on täytettävä yrityksen asettamat vaatimukset. Toivomme, että uramahdollisuus yrityksessä Wolt tehtävään Senior Operations Specialist, New Verticals & Drive Operations vastaa tavoitteitasi.

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

What you’ll be doing

New Verticals (NV) and Drive Operations is a newly established function within our Global Delivery Operations team. You will be the second person to join this function, in which our focus is on managing the trade‑offs between NV & Drive costs and quality. We work directly with the NV & Drive leadership teams and the Regional Delivery Operations teams. You will own projects that allow us to achieve our growth and profitability targets.

Day‑to‑day in this role you’ll:

• Own operational development initiatives end‑to‑end that improve how efficiently and reliably we deliver New Verticals and Drive orders — for example, reducing the unnecessary cloning of orders across multiple couriers, or reducing vehicle misreporting so the right couriers are matched to the right orders.
• Analyze data, build and maintain the dashboards and tracking for our core operational metrics (e.g. delivery cost efficiency and delivery times), and turn analysis into clear, actionable recommendations.
• Take initiatives from hypothesis to scale: size the opportunity, design the operational rules and guardrails, run pilots, and sequence rollouts across cities and countries.
• Win cross‑functional buy‑in: align stakeholders who don’t report to us (Support, Regional delivery operations, Merchant and commercial teams) behind clear, data‑backed proposals.

Our humble expectations

• Ability to own projects and drive them over the finish line independently, from idea to measurable impact.
• Strong analytical skills: comfortable analyzing, modelling and visualising data with spreadsheets/similar to find insights and make decisions.
• AI fluency: experience with tools like Claude, Code, Cursor and curiosity for leveraging AI to enhance your work.
• Collaborative spirit and the ability to thrive in a cross‑functional, dynamic environment.
• A structured, self‑critical thinker who separates assumptions from facts, sweats the details, and doesn’t stop until there’s clarity.
• A strong communicator who can influence and align people across teams without formal authority.
• A bias to action — progress over perfection — and comfort operating in a fast‑paced, ambiguous, scale‑up environment.
• Fluent in English.

What we offer

You’ll join a newly established global team with plenty of room to shape how we work. As one of the Ensimmäinen members of the function, you’ll own high‑impact initiatives from idea to rollout, working closely with Delivery Operations, New Verticals and Drive leadership. If you're motivated by solving complex operational problems at scale and seeing your ideas turn into measurable results, you'll find plenty of opportunities to make an impact here.

Seuraava steps

If you’re excited about the opportunity, we’d love to hear from you! Please submit your application and resume in English. The deadline for applications is end of day Tuesday July 21st. The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take‑Koti assignment.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our Yritys, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

#J-18808-Ljbffr

Tiedot työpaikasta:

• Yritys: Wolt
• Tehtävä: Senior Operations Specialist, New Verticals & Drive Operations
• Työskentelypaikka: Helsinki
• Maa: FI

Näin lähetät työhakemuksen:

Kun olet lukenut ja ymmärtänyt kriteerit sekä vähimmäisvaatimukset, jotka on mainittu työpaikkailmoituksessa Senior Operations Specialist, New Verticals & Drive Operations at the office Helsinki yllä, valmistele välittömästi hakuasiakirjat, kuten työhakemus, CV, kopio tutkintotodistuksesta ja muut liitteet. Lähetä hakemus 'Seuraava sivu' -linkin kautta alta.

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