Customer Support Intern (Managed Services) at DataCrunch

Imagine a future where everyone has instant, low-cost access to intelligence. We’re building a fully featuredEuropean AI cloud -with everything one needs to train, experiment with, and deploy AI models. In addition, our GPUs run on 100%renewableenergy.

We’re ambitious, curious, and gutsy doers. We practice a low hierarchy across the company and high morale in our teams. We’ve already achieved a lot, yet we’re only getting started. Now it’syourchance to join the ride. We offer more than just the job - we offer acareer-definingopportunity to be part of building something big!

As a cherry on top, we’ve recently raised$64Min Series A and are ready to reach new heights.

Why you don't want to miss this opportunity.

• Paid internship with the possibility of continuation as a permanent role.
• Our operations are profitable, in addition to fast growth.
• You’ll be an integral part of the small yet mighty team of 59, challenging the status quo to positively impact the lives of many people.
• 27 nationalities in total, with 6 different ones in the management team.
• We foster a community-like atmosphere: we often enjoy each other’s company after work, e.g., munching BBQ made by Ruben, our CEO by day and master chef by night.

Practicalities:

• On-sitemode: This role requires presence in our Kamppi officeat least 5 daysper week. Don’t worry, you won’t be alone or hangry there.
• Level of expertise: Entry-level.
• Duration:3 months.

Your responsibilities:

• Acting as first-line support for customer queries on our products
• Troubleshooting customer container deployments.
• Monitoring server performance, removing problematic servers, and troubleshooting issues.

Your key competences/skills:

• Containers & management – Kubernetes, Docker Compose, Portainer, or similar.
• Linux – do you run a homelab or a personal server?
• Coding & automation – shell scripting, small automations.
• Any technical support experience.
• Engineering mindset.
• Curiosity and motivation to learn.
• Interest in the ML field is a plus.

How the process looks like:

1. Introduction chat with the TA Partner (20-30 mins): Learn more about DataCrunch and share your career aspirations.

2. Interview with hiring manager.

3. Final interview (30 mins) with CTO.

Application deadline:

Apply no later than 6 October 2025.

Please submit your application through our Careers page. We don’t accept applications sent by mail.

Want to stand out? Applications with a cover letter will be considered first.